Notation based on the Specified Commercial Transactions Law
Terms of Service
Store name or service name Nōsa
Email address store@nosa2013.com
Fees other than the product price Shipping fee Transfer fee
Payment method PAYPAL (MasterCard VISA JCB American Express)
Credit card (VISA, MasterCard, American Express) Bank transfer
Payment deadline Bank transfer Within 7 days after ordering
Homepage address http://nosa2013.com
Business hours: Monday to Friday (11: 00-19: 00), public holidays and summer holidays, and year-end and New Year holidays are closed.
Handling of defective products Please be sure to check the products within 7 days after the products arrive. In the following cases, we will replace it as soon as possible.
If the item you applied for is different from the item you received. Damaged item Please contact us first. We will inform you of the return, so please follow the procedure. If you do not contact us in advance, we will not be able to accept it.
Payment method and payment period The following payment methods can be used.
For more information, please visit our Shipping and Payment Methods page.
・ Bank transfer (prepayment) After confirming payment, we will deliver the product.
・ PAYPAL credit cards are accepted. After ordering, we will inform you of the total payment amount by email, so please be sure to check it. Necessary charges other than the product price ・ Shipping fee (For details, please see the page about shipping methods and returns.)
・ If you choose bank transfer as the payment method, you are responsible for paying the transfer fee to the bank at the time of transfer.
Expiration date of application If payment is not confirmed within 7 days from the date of order, the order will be cancelled.
Terms and disclaimers for repair and processing
[About repair processing]
We will not be able to compensate for damages caused by the following items.
Items with evidence of repair processing in the past When repairing defective or defective items The material has deteriorated or changed.
Similar products to branded products (those whose substance is different from the engraving, brand mark, trademark, etc.) Those judged to be difficult to repair
Damage to a manufacturer not handled by this shop.
The price may differ from the estimated price due to work processes, parts, and other reasons.
If you wear a repaired item and have allergies.
Cancellations will not be accepted after the repair is accepted.
[About stones] We are not responsible for the quality and condition of stones such as diamonds. When we keep it, we will keep it with the contents such as clear stone or colored stone. We do not take any responsibility for stone removal (stone removal) after repair.
[ Payment and delivery] The payment method will be cash on delivery or bank transfer. The transfer fee will be borne by the customer. * In the case of transfer, we will ship after confirming payment. Delivery will be shipped by Sagawa Express. The shipping fee will be borne by the customer. * Please bear the customer's handling fee and responsibility for shipping from the customer.
[Delivery date] We will inform you of the approximate delivery date at the time of quotation, but there may be some discrepancies depending on the repair content. Delivery may be delayed for our vacation period (year-end and New Year holidays, Obon festival, summer vacation).
[Custody period] If you do not pick up the product for more than 6 months after notifying you that the repair has been completed, we will dispose of it.
[Others] Compensation for damages will not be accepted in the following cases. If our shop does not have a direct responsibility (earthquake, social situation, etc.), we will not take any responsibility. We do not accept compensation for mental or intangible damages or compensation.